?Frequently Asked Questions
1. Why should I choose your manufacturing services?
We have been operating since 2014 with an in-house design team and over 30 R&D personnel. 98% of our team members have over 10 years of experience. We implement 100% pre-shipment quality inspection and maintain a 95% on-time delivery rate using our advanced ERP system.
2. How can I get a quotation?
Please provide the following: 3D files (STEP, STP, IGS formats), required materials, surface treatment requirements, quantity, and any additional specifications. Our engineers will review your drawings and provide feedback promptly.
3. What types of parts can you manufacture?
We specialize in CNC machining, Stamping, Injection molding, NC machining, and Mold manufacturing.
4. Can I order samples before bulk production?
Yes, we encourage ordering samples to test and verify quality before proceeding with a large-scale bulk order.
5. How do I track the production status?
We provide a detailed production plan and send weekly status reports, including photos and videos showing the manufacturing progress. You can also request machine operation videos at any time.
6. What shipping and payment methods are available?
We support shipping by air or sea, including international couriers like DHL, FedEx, and TNT. For payments, we typically require 100% prepayment for samples and 50% prepayment with 50% balance before shipment for bulk orders.