Q1: Can you send samples?
Of course, we can provide customers with free samples and express shipping service to all over of the world.
Q2: What ports of shipment are there?
Under normal circumstances, we ship from Shanghai, Tianjin, Qingdao, Ningbo ports, you can specify other ports according to your needs.
Q3: What is your terms of payment?
30% T/T in advance, balance before shipment or based on BL copy or LC at sight.
Q4: Do you provide custom made Products service?
Yes, if you have your own design, we can produce according to your specification and drawing.
Q5: What are the certifications for your products?
We have ISO 9001, CE, MTC, third parties' inspections are all available such SGS, BV etc.
Q6: How long does your delivery time take?
In general, our delivery time is within 7-15 days, and may be longer if the quantity is extremely large or special circumstances occur.
Puppet Steel
